FAQs
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Unfortunately, we don’t accept returns for personal reasons like color, style, or fit preferences. But no worries—you can swap it for a different size or style within 14 days of receiving your order.
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You can exchange for a different size or style, but the new item must be of equal or greater value. If there’s a price difference, you’ll need to cover the extra cost.
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For exchanges, customers are responsible for shipping costs unless the item has a quality issue.
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If there’s a quality issue, reach out to us within 14 days of receiving your order. Please include clear photos or videos of the problem, and we’ll sort out a replacement or refund for you.
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To be eligible, items must be in their original condition—unworn, unwashed, and with all tags still attached. If not, we may not be able to process your request.
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Just get in touch with our customer service team. Share your order details and include photos or videos of the issue, and we’ll walk you through the next steps.
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Unfortunately, we don’t accept returns for personal reasons like color, style, or fit preferences. But no worries—you can swap it for a different size or style within 14 days of receiving your order.
-
For exchanges, customers are responsible for shipping costs unless the item has a quality issue.
-
To be eligible, items must be in their original condition—unworn, unwashed, and with all tags still attached. If not, we may not be able to process your request.
-
You can exchange for a different size or style, but the new item must be of equal or greater value. If there’s a price difference, you’ll need to cover the extra cost.
-
If there’s a quality issue, reach out to us within 14 days of receiving your order. Please include clear photos or videos of the problem, and we’ll sort out a replacement or refund for you.
-
Just get in touch with our customer service team. Share your order details and include photos or videos of the issue, and we’ll walk you through the next steps.